Conversion Rate Optimization (CRO)

The practice of steadily improving your website or funnel so more visitors take the action you want.

Conversion rate optimization, or CRO, is the ongoing work of getting more of your existing visitors to do the thing you care about — buy, sign up, book a call — without needing more traffic. Instead of paying for more clicks, you improve what happens after the click: clearer headlines, simpler forms, faster pages, and more convincing proof.

It usually works through small, testable changes. You form a hunch about what's holding people back, change one thing, and compare the results against how it performed before — often with an A/B test that shows two versions to different visitors. Over time those wins compound, so the same ad or search traffic quietly produces more customers.

Why it matters

CRO makes every visitor you already pay to attract worth more, which lifts sales without lifting your marketing budget.

The Experts who work with this

Related terms

AI glossaryMeet the ExpertsTask library