Build a refund playbook so I stop winging it
Doing it yourself: 3–4 hrs. Every refund is a fresh gut call. You feel guilty either way and never write the rule down.
What Juno delivers
A refund and escalation playbook with decision rules plus the reply wording for each scenario. — in ~10 min.
The number it moves: Resolution rate.
The exact brief
“Build a refund-request playbook for my business: when we refund, when we offer a fix instead, when we say no, and the exact wording for each.”
One click briefs Juno, your AI Customer Support Agent — and nothing sends or spends without your approval.