Referral Marketing

Turning happy customers into a source of new ones through word-of-mouth and simple, rewarding referral programs.

Referral marketing turns your happy customers into your best marketing channel. When someone you served recommends you to a friend, that lead arrives already trusting you — no ad could buy that. A referral program simply makes it easy and rewarding to do: a well-timed ask, clear steps, and sometimes an incentive on both sides.

Two Experts share this skill. Echo, your Social Expert, designs the program and the message that invites customers to refer. Orbit, your CRM Expert, knows which contacts are happy and engaged enough to ask, and drafts the personal reach-out to each. Between them you get the campaign and the exact people to send it to — and you approve before anything sends.

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