Gmail
Let your Experts read your inbox and write replies straight into your Gmail Drafts, ready for you to check and send.
Connecting Gmail lets your Experts search your inbox, read a thread and draft a reply. The draft lands in your Gmail Drafts folder, written in full. You open it, edit if you like, and press send yourself.
No Expert can send, forward or delete an email: saving a draft is the only thing they can do in Gmail. Gmail comes with one Google sign-in that also covers Drive, Docs, Sheets and Calendar.
Why it helps
- Replies are written before you open the email, so clearing the inbox becomes checking and sending.
- Aria picks out what needs a reply this week, so important threads stop slipping.
- Nothing leaves your account without your click, because Experts can only save drafts.
How to use it
- Open Settings → Connected apps. Under Direct connections, find Google Workspace and press Connect Google. You can also start from Inbox → Google.
- Allow access on Google's screen. Sign in with your business Google account and leave every box ticked. An unticked box switches that ability off.
- Check the row says Connected. Back in the app, the Google Workspace row shows Connected and your address. Your Experts can now search and read mail and save drafts.
- Remove it when you want. Press Remove on the same row and confirm. Your Experts lose Gmail, Drive and Calendar until you connect again.
Make the most of it
- On Inbox → Google, press What needs a reply? for Aria's short list, or Draft a reply on any email.
- Your inbox also shows under Inbox → Email replies, where your Experts draft answers the same way. See Email replies.
- Working with a team? Turn on Share with my team so teammates' Experts can read your mail. Drafting stays with your own briefs.
- If the row says Reconnect to add Drive & Calendar, reconnect once to grant the newer permissions.
Hand it over in one click
- Reply to that angry customer email — Juno
- Draft the follow-up I owe my best contact — Orbit
- Stop retyping the same 20 answers — Juno
- Start Monday knowing exactly what to do first — Aria
Questions
Can an Expert send an email from my Gmail?
No. Experts can search, read and save drafts. Sending is always you, from Gmail. Email campaigns go out separately, only after you approve them.
Who can connect Gmail?
Only the workspace owner. It is your personal account, so teammates' Experts can't use it unless you turn on Share with my team.
Does it read all my email?
New mail is noted every 15 minutes so Aria's daily brief can flag what needs you. An Expert reads a full email only when a job calls for it.