Juno, your AI Customer Support Agent
Instant, on-brand replies, help-center articles and support macros.
Juno handles the support desk. It drafts empathetic on-brand replies to tickets, turns recurring questions into help-center articles, builds macro libraries and escalation playbooks so response times drop to minutes.
Why it helps
- Ticket reply drafts in your brand voice
- Help-center / FAQ article writing
- Macro & saved-reply libraries
How to use it
- Hire Juno. Open Team → Hire Experts, find Juno and choose Hire. Hiring is free; Juno only uses your plan when you give it work.
- Give it a job. Open Chat with Juno and say what you need in plain words, or start from a suggestion such as “Draft a reply to this angry customer email”.
- Read what comes back. The work lands in the chat and in your Library. Ask for changes in the same chat until it is right.
- Approve anything that goes out. If the work sends an email, posts, or spends money, it waits in Approvals until you say yes.
- Connect your data. In Settings → Connected apps, connect Gmail so Juno reads your real numbers instead of guessing.
Make the most of it
- Fill in your Business DNA first: every Expert reads it, so the first draft already sounds like you.
- Try asking: “Turn my top 10 questions into FAQ articles”
- Try asking: “Build a refund-request playbook”
Hand it over in one click
- Reply to that angry customer email — Juno
- Turn my top 10 questions into FAQ articles — Juno
- Build a refund playbook so I stop winging it — Juno
- Stop retyping the same 20 answers — Juno
Questions
Will Juno send or post anything on its own?
No. Anything that sends, posts or spends waits in Approvals until you approve it.
What does Juno cost?
Hiring is free. Each job uses your plan; see Plans, runs and using your own AI key.